Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Get help with TechDesk, DispatchDesk, and Assets to SQL for Jira Service Management. Report a bug, suggest a feature, or ask a question — we typically respond within one business day.
{"xsrfToken":"e61f21640ec667fde8564ed1d3c2271a5838d821_lout","branding":{"id":"34","key":"apps","name":"3T Apps Support","portalBaseUrl":"/servicedesk/customer/portal/34"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"3T Apps Support","sharedPortalName":"3T Apps","translations":{"en-US":{"helpCenterTitle":"3T Apps Support","sharedPortalName":"3T Apps","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"topBarColor":"#172b4d","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"34","key":"apps","projectId":10035,"serviceDeskId":34,"name":"3T Apps Support","description":"<p>Get help with TechDesk, DispatchDesk, and Assets to SQL for Jira Service Management. Report a bug, suggest a feature, or ask a question — we typically respond within one business day.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","onlyPortal":false,"reqTypes":[{"id":"12","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://3t-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[71,72,73],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://3t-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[71,72,73],"key":""},{"id":"11","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://3t-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[71,72,73],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://3t-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[71,72,73],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://3t-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":71,"name":"TechDesk"},{"id":72,"name":"DispatchDesk"},{"id":73,"name":"Assets to SQL"}],"orderMapping":{"71":[14,15,11,12],"73":[14,15,11,12],"72":[14,15,11,12],"38":[15,14,11,12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"APPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOGFjM2E0ZS02NGQ5LTQxZDMtODcxNC1kNmRjMWQ3YzMzNzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE3NzkzMjEwMDEiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc5MTg5NTAwMSwibmJmIjoxNzkxODkzODAxLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.mW0JNOIfAyMEfEDB-nLQ0b-kfQ-7PT2o_DdKVyUKm4w","targetCollection":"upload-user-collection--1779321001","endpointUrl":"https://api.media.atlassian.com","clientId":"e8ac3a4e-64d9-41d3-8714-d6dc1d7c3373","tokenDurationInMins":20},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"3T Apps","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}